Return & Exchanges

At daMandala, we prioritize your satisfaction and happiness above all else. We understand that sometimes, despite our best efforts, a purchase may not meet your expectations. If you find yourself unsatisfied with your order within 30 days of receiving it, we encourage you to reach out to us. Your feedback is invaluable, and we want to understand any issues you may be experiencing with your purchase.

To ensure a smooth return process, please remember that all merchandise must be returned in the same condition as it was received. This means that items should be unused and in their original packaging. We want to make sure that every return is handled with care and respect for the products we offer.

It’s important to note that return shipping charges are non-refundable and are the full responsibility of the customer. We appreciate your understanding in this matter, as it allows us to continue providing unique and meaningful decor items to our valued customers.

Once we receive your returned item, we will process your refund for the price of the item, excluding any shipping fees. Our goal is to ensure that you feel valued and supported throughout your shopping experience with us.

If an error was made on our part regarding your order, please let us know immediately. We are committed to rectifying any mistakes and ensuring that you are satisfied with your experience. Your support means the world to us, and we are here to assist you in any way we can.

Thank you for choosing daMandala. We appreciate your trust in us and look forward to serving you with unique home decor items that reflect creativity and personal expression.